The second-hand marketplace Shoppers Express Frustration Over Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

This online marketplace has revised its sizing categories for women's and children's garments without notifying every member regarding the update.

Social Media Backlash

Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.

Vinted explained the updated approach better aligns with similar services.

It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.

Size Classification Changes

Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.

Shopper Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Manual Updates

Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.

Marketplace Information

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.

Kendra Hall
Kendra Hall

A seasoned luxury travel writer and lifestyle curator with a passion for discovering exclusive experiences worldwide.